WHALE DISTRIBUTION B.V. PRIVACY STATEMENT

IMPORTANT – PLEASE READ CAREFULLY

Whale Distribution B.V. is committed to respecting the privacy rights of users of its website. This privacy policy (“Policy”) explains how we collect, store, and use your personal data when you browse our websites, communicate with us, or otherwise provide your personal data. These terms apply regardless of how our website is accessed and cover all technologies or devices by which we make our services available to you.

This Policy provides you with details about the types of personal data we collect from you, how we use your personal data, and the rights you have to control our use of your personal data. Please read this privacy policy carefully and retain a copy for your future reference. By browsing or otherwise using this Site, you acknowledge that you have read and understood this Policy.

When we say “Whale Distribution,” “us,” “our,” or “we” in this Policy, we are referring to Whale Distribution B.V., a company incorporated under the laws of The Netherlands (registration number available upon request), whose registered office is Dr. Holtroplaan 19, 5652 XR, Eindhoven, The Netherlands.

For the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”), Whale Distribution B.V. is the data controller of your personal data when it determines the purposes and means of processing.

Under the GDPR:

  • ‘personal data’ means any information relating to you that identifies you, directly or indirectly;

  • ‘processing’ means any operation performed on personal data or on sets of personal data.

WHICH CATEGORIES OF PERSONAL DATA DO WE COLLECT?

We collect personal data directly from you (for example, through website forms or email communication) or indirectly when you interact with our site or services.

We may collect, use, store, and transfer the following types of personal data (including but not limited to):

  • Identity data: first name, last name, title, company name, VAT number, registration documents.

  • Contact data: email address, telephone number.

  • Address data: billing and delivery addresses.

  • Financial data: payment and transaction details.

  • Technical data: IP address and login information (non-personal analytical data).

When we collect personal data through forms, fields marked with an asterisk (*) are mandatory. The personal data we request is necessary to provide our products or services or to comply with legal obligations. Failure to provide this information may affect our ability to deliver services.

WHERE THE DATA IS TRANSFERRED AND WITH WHOM WE SHARE PERSONAL INFORMATION

We treat all your personal information as confidential. Your privacy is essential to us, and we do not sell, rent, or trade your data.

We only disclose data to:

  • Service providers engaged to process data on our behalf;

  • Government authorities or law enforcement where legally required;

  • Successors in title to our business (e.g., in the case of a business transfer).

Third parties are only given the information necessary to perform their services and are contractually bound to use your data solely for the specified purposes while maintaining confidentiality and security.

We may release information when required by law, to enforce our policies, or to protect the rights and safety of Whale Distribution B.V. and its users.

HOW LONG DO WE STORE AND PROCESS PERSONAL INFORMATION?

We retain your personal data only as long as necessary for the purpose for which it was collected or to meet legal obligations. Some data may be kept longer to comply with accounting, tax, or legal requirements, or to protect our legitimate business interests.

YOUR RIGHTS REGARDING PERSONAL INFORMATION

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct any inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data (“right to be forgotten”) when it is no longer needed.

  • Restriction: Limit processing under certain circumstances.

  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.

  • Portability: Receive your data in a machine-readable format and transfer it to another controller.

  • Withdraw consent: Opt out of marketing communications or data processing based on consent.

  • Lodge a complaint: File a complaint with a supervisory authority if you believe your rights have been violated.

We may need to verify your identity before acting on any such requests.

FOR WHICH PURPOSES DO WE PROCESS YOUR DATA?

We process your personal data to:

  • Manage orders, invoices, and deliveries;

  • Provide customer service and respond to inquiries;

  • Share product and service updates (via email, phone, or WhatsApp, where permitted);

  • Ensure website and system security;

  • Perform business, logistics, and market analysis.

COOKIES

When accessing our website, cookies may be used to improve navigation, track usage statistics, secure transactions, and provide personalized content or advertising.

Cookies help us:

  • Manage access to your account and preferences;

  • Remember form entries and shopping cart contents;

  • Detect and prevent fraud;

  • Analyze website traffic;

  • Customize website presentation and marketing offers.

You may disable cookies through your browser settings, but doing so may affect your browsing experience or limit certain functionalities.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to external websites. These sites have their own privacy policies, and Whale Distribution B.V. is not responsible for their practices. We encourage you to review the privacy policies of any external site you visit.

SECURITY

We are committed to maintaining a secure environment for your personal data. While we use appropriate technical and organizational measures to protect your information, please note that data transmission over the Internet can never be fully secure.

We recommend:

  • Keeping your passwords confidential;

  • Using strong passwords (at least 8 characters, including numbers and letters);

  • Logging out after using public devices.

CHANGES TO OUR PRIVACY POLICY

Our business and services evolve over time, and so may our Privacy Policy. We encourage you to check our website regularly for updates. Any changes will be posted here, with the “Last Updated” date revised accordingly.

CONTACT

If you have any questions or wish to exercise your data rights, please contact us:

Email: whaledistributionbv@gmail.com
Address: Whale Distribution B.V.
Dr. Holtroplaan 19
5652 XR Eindhoven
The Netherlands

Last Updated – October 2025